SHIPPING AND RETURNS
Shipping methods
Our shipping methods are as follows:
- Home delivery.
- Shipping to store: Click and Collect.
Delivery is free for purchases over €119 and the usual delivery times are:
- Peninsula: 1-2 days.
- Ceuta, Melilla, Gibraltar, Portugal and Andorra: 3-4 days
* We do not ship to the Canary Islands
** Due to high demand, it may take a little longer than usual for your order to arrive.
Returns
The return options are as follows:
- Refund in the same payment method.
- Return in GIFT CERTIFICATE.
Our returns are free. You can request them through a messenger at the address you choose or in our authorized stores.
If you need more information, see Shipping and Returns.
If your order has more than one jewel, it may arrive in two shipments