Aristocrazy Care
Aristocrazy Care is a jewelry maintenance service, an opportunity to give your jewelry a longer life.


Aristocrazy Care
Aristocrazy Care is a jewelry maintenance service, an opportunity to give your jewelry a longer life.
PERSONALIZED AND
PRIORITY ATTENTION
ULTRASOUND
CLEANING
9K AND 18K GOLD
JEWELRY POLISHING
SETTING
REVIEW
SOLDERING
SILVER AND GOLD
Select your Aristocrazy Care experience
Your piece of jewelry is a valuable object that requires attention and care. At Aristocrazy we recommend that you contract one of our services to keep your jewelry in the best possible condition:
BASIC
39€/ year
- 3 annual maintenance services
- Personalized and priority attention
PREMIUM
59€/ year
- 5 annual maintenance services
- Personalized and priority attention
- Order a custom-made 18k diamond ring in a maximum period of fifteen days*
*The usual time is approximately 2 months and a half.
Contract your Aristocrazy Care Plan in our selected boutiques, If you need more information we would be happy to assist you on our Customer Service phone line at +34 91 575 71 80.
MAINTENANCE SERVICES
MAINTENANCE SERVICES
These are the maintenance services included in Aristocrazy Care Basic and Premium plans:
18K GOLD POLISHING
The polishing service includes the removal of a thin layer of metal in order to treat wear marks on a piece of jewelry. Does not remove deep scratches or dents. An Aristocrazy expert polisher performs this service, which includes analysis, polishing and cleaning. In order to enhance the shine of the white gold, the pieces are sometimes covered with a thin layer of rhodium.
SILVER JEWELRY PLATING
We work with gold, rose gold, rhodium and two-tone plating. This service includes several phases. fases.
- A soft polishing is performed to try to eliminate the signs of use.
- They are subjected to ultrasonic cleaning to remove impurities.
- The piece is plated (with a thickness of 3 microns of 18k gold for the gold and rose gold finish, and 0.10 microns of rhodium for the white finish).
- Drying is carried out to obtain a satisfactory result.
We recommend that this service be performed when the piece of jewelry has lost its colour intensity. This service does not affect the structure of the jewelry. Plating is only permitted in the original colour of the jewelry.
CLEANING OF JEWELRY WITH STONES
We subject our jewelery to ultrasonic cleaning to remove impurities. Ultrasonic baths are widely used to clean jewelry and fine metals. Among their advantages is the fact that they can easily remove tiny dirt particles that are almost impossible to eradicate in any other way, even without disassembling the parts, saving a great deal of time and working precisely and harmlessly.
SIZE ADJUSTMENT ON 18k GOLD RING
This service allows you to increase or decrease the size of an 18k ring up to a maximum of 4 sizes without affecting its appearance or design. An expert Aristocrazy jeweler performs this personalized service that includes analysis, size adjustment, polishing, cleaning and rhodium plating, if necessary. The first size adjustment is free of charge. If it is not technically possible because it affects the setting of the stone, a new fabrication will be quoted provided that the jewelry is from the current season.
SETTING REVIEW
If the setting of your jewel is not safe for you, we recommend you go to our stores to have it assessed. It may be necessary to re-set the stone or create new claws to secure your stone to the jewel.
FASTENING REVIEW
We work with different types of jewelry fastenings in earrings, bracelets and necklaces. It is very important to ensure the proper functioning of the fastening before putting on a piece of jewelry to avoid loss, as this is never covered by the warranty. Fastening that may require this service are:
- Carabiner clasp on chain (silver and gold 18k)
- Earring fastening (silver and 18k gold)
- Safety clasp
- Broche
SOLDERING SILVER AND GOLD
We solder silver and 18k gold in the following cases:
- Chain soldering
- Stud soldering
- Spot soldering in motifs
- Shaping (rings)
- Gold ring soldering 18 kts(not valid for silver)
- Claw soldering on settings
It's advisable to perform a plating service after these services so that the final result is optimal.
BATTERY CHANGE AND WATER-RESISTANCE TEST ON WATCHES
We recommend regular maintenance of Aristocrazy watches by our Technical Service at our points of sale. We have our own workshop, a Master watchmaker and only the best professionals. The water-resistance of the watch is not permanently guaranteed by Aristocrazy. The gaskets that guarantee it may physically deteriorate due to the use of the crown, pushers, impact or other factors. Any watch repair service will be done with a quote.
RECOMMENDATIONS FOR LOOKING AFTER YOUR JEWELRY
Handle jewelry with care, and remove it when using corrosive products that may damage the precious metal, stones or pearls.
Before wearing the jewelry, check that the clasp and the setting of the stones have not moved. If in doubt, go to an Aristocrazy jewelry store.
Jewelry should be cleaned regularly. If it has stones, cleaning should be performed via ultrasound technique.
Take your jewelry to an Aristocrazy jewelry store once a year to have it checked and cleaned, and give it back that shine with plating for silver pieces and polishing for gold ones.
Take your watch to an Aristocrazy store in the first and second year to check the functioning of the battery and machinery, and to check its water resistance. If it is not water resistant, we recommend not wetting the watch.
FAQ
FAQ
How should I care for jewelry?
Periodically check the clasps. If it has stones, cleaning should be performed by our professionals at an Aristocrazy jewelry store via ultrasound technique.
Visit an Aristocrazy jewelry store so they can advise you on the maintenance services we offer for your jewelry and watches. You can make your appointment here. Come and see us!
How should I care for precious stones?
Always protect them from impact, even a diamond can break or rub off in the event of repeated shocks or impact. Periodically check the setting. Clean the jewelry if the stones lose their luster or appear dull.
How can I extend the life of jewelry?
With a few tips you can keep your jewelry in its original condition for a long time:
- Avoid contact with cosmetic or household products, as they contain ingredients that can damage jewelry and watches.
- Store jewelry in an individual case or in a separate compartment of a jewelry box. Keep chains fastened and wrapped, and lay them out flat to avoid knots forming.
Should I take my jewelry to be polished periodically?
With the vast majority of jewelry, polishing allows the removal or reduction of scratches on a gold surface by removing a thin layer of metal. You must first check with our Aristocrazy jewelers that the model can be polished. Our technicians are at your disposal to make an analysis and recommend the suitable service.
Should I take my jewelry to be plated periodically?
Aristocrazy recommends that this service be performed when the piece of jewelry has lost its colour intensity. This maintenance service does not affect the structure of the jewelry.