Shipping and returns
Shipping methods
Our shipping methods are as follows:
- Home delivery.
- Shipping to store: Click and Collect.
Shipping is free for purchases over €99, and standard delivery times are:
- Peninsula: 1-2 days.
- Ceuta, Melilla, Gibraltar, Portugal and Andorra: 3-4 days
Returns
The return options are as follows:
- Refund using the same payment method.
- Return in Store Credit.
Our returns are free. You can request them via courier to the address of your choice or at our authorized stores.
If you need more information, please consult Shipping and Returns .
Take care of your jewelry
Your jewelry
- Handle your jewelry carefully and remove it when washing your hands.
- Before use, check the closure and setting of the stones.
- Clean your jewelry regularly with a chamois.
- Take your jewelry to your nearest store once a year to have it checked, cleaned, and given back that shine with a bath for silver pieces and a polish for gold pieces.
Aristocrazy Care
Aristocrazy Care is a jewelry maintenance service, an opportunity to extend your jewelry's life. By signing up for our Basic or Premium services, you'll keep your jewelry in the best possible condition.
Sign up for your Aristocrazy Care Plan in our stores.
If you need more information:
- You can contact customer service at +34 91 575 71 80 .
Details
Sally's Ketchup is the new limited-edition leather bag we created in collaboration with Mercules. A very special accessory handcrafted in Spain from the finest materials. Personalize it by adding your favorite charms and connectors to the included 925 silver chain with 18k gold-plated clasps to create a completely unique design. An accessory that will become an extension of your personality.Technical Specifications
- Carat Range: R1
Reference
KIT-MERCULES-KETCHUP_ST
Size guide
How to know the size of a ring?
Wear one of your rings
- Choose a ring that fits your finger well
- Measure the internal diameter with a ruler as shown in the image.
Make sure you measure it from 0mm. - Please check the measurement in the table below to find out the Aristocrazy size:
 Internal diameter (mm) |
Aristocrazy size |
| 15.6 | 9 |
| 16.2 | 11 |
| 16.9 | 13 |
| 17.5 | 15 |
| 18.2 | 17 |
| 18.8 | 19 |
Measure your finger
- Use a string or a strip of paper.
- Circle the finger you want to put the ring on and make a mark where the ends meet.
- Stretch the string or piece of paper flat on a ruler and measure the length to the mark. This will be the inside diameter measurement.
- Please check the measurement in the table below to find out the Aristocrazy size:
| Circumference (mm) | Aristocrazy size |
| 49 | 9 |
| 51 | 11 |
| 53 | 13 |
| 55 | 15 |
| 57 | 17 |
| 59 | 19 |
Equivalence with another size system
If you have rings from other brands and already know your size, check the equivalence in the following table to find the Aristocrazy size.
| Size ES | US size | FR size | Aristocrazy size |
| 9 | 5 | 49 | 9 |
| 11 | 5.5 | 51 | 11 |
| 13 | 6.5 | 53 | 13 |
| 15 | 7-7.5 | 55 | 15 |
| 17 | 8 | 57 | 17 |
| 19 | 9 | 59 | 19 |
Pick-up store unavailable.
