FREQUENTLY ASKED QUESTIONS
What is TA-TU?
TA-TU is a jewelry experience where we create a custom-made piece of jewelry for the client's skin. These three styles of 14kt gold chains can be welded onto the client's skin (wrist, ankle, neck, or waist), ensuring a perfect fit for each body type and shape.
Where can I experience it if I buy it online?
You can currently experience it if you buy it online at our stores in:
- Aristocrazy Claudio Coello 44
- Aristocrazy Gran Vía 26
- Aristocrazy Goya 6
- Aristocrazy Majadahonda Centro Oeste
- Aristocrazy Las Rozas Village
- Aristocrazy Zielo Pozuelo
- Aristocrazy Moraleja Green
- Centro Comercial L'Illa Diagonal
- Aristocrazy La Cañada Marbella
- Aristocrazy Avenida Libertad 20, San Sebastián
- Aristocrazy Ercilla Kalea 26, Bilbao
- Centro Comercial Artea Bilbao
In which stores is the experience available?
You can currently experience it in our stores at:
- Barcelona - Cc. L'Illa Diagonal
- Barcelona - Diagonal 594
- Bilbao - Cc. Artea
- Bilbao - Ercilla, 26
- El Corte Inglés - Alcalá De Henares
- El Corte Inglés - Alicante
- El Corte Inglés - Oviedo
- El Corte Inglés - Pozuelo
- El Corte Inglés - Preciados
- El Corte Inglés - Princesa
- El Corte Inglés - Sanchinarro
- El Corte Inglés - Santander
- El Corte Inglés - Vigo
- El Corte Inglés - Vitoria
- Madrid – Cc. Las Rozas Village
- Madrid – Cc. Moraleja Green
- El Corte Inglés - Campo De Las Naciones
- El Corte Inglés - Castellana
- El Corte Inglés - Coruña
- El Corte Inglés - León
- El Corte Inglés - Lisbon
- El Corte Inglés - Málaga
- El Corte Inglés - Mallorca
- El Corte Inglés - Murcia
- Madrid - Cc. Zielo Pozuelo
- Madrid - Coello, 44
- Madrid - Goya, 6-8
- Madrid - Gran Vía, 26
- Madrid - Majadahonda Cc. Oeste
- Marbella - Cc. La Cañada
- Pamplona - Av. Carlos Iii
- San Sebastián - Av. Libertad, 20
- Seville – O’Donnel, 2
What material are they made of?
TA-TU is made of 14 kt gold.
What happens if I need to remove the jewelry due to surgery, travel, or any other circumstance?
If you need to remove your jewelry for any reason, we recommend doing so gently and carefully, cutting it (through the small ring that connects the two parts of the chain, to keep the chain intact) with scissors. If you wish to become TA-TUed again, call our Customer Service line at +34 91 575 71 80 or subscribe to our Newsletter in the footer of our website, and we'll keep you informed of the current location of the TA-TU experience. (New soldering price €10).
Do I need to book an appointment?
There's no need.
Hurts?
Absolutely nothing! Remember, we weld the jewelry to protect your skin, and you won't feel anything, just the excitement of it.
Can I buy the chain before?
No, you will choose and purchase the model when you arrive at the store.
Will I have problems at an airport?
No. We've traveled with our TA-TU bracelets and never had any problems. As a general rule, it's never necessary to remove fine jewelry for security reasons at airports.
Will you make TA-TU bracelets in silver?
It is not available at the moment. We hope to incorporate more options very soon. If you want to be the first to know, subscribe to our newsletter and we will keep you informed of all the news.
What is 14-karat gold?
14-karat gold consists of 14 parts pure gold and 10 parts alloyed with other metals, giving it a purity of 60%.
Can I add charms to the chains?
Yes, we have 14 kt charms, gold numbers, enamel numbers, and colored stones.