Aristocrazy Care
Aristocrazy Care is a jewelry maintenance service, an opportunity to give your jewelry a longer life.
Aristocrazy Care
Aristocrazy Care is a jewelry maintenance service, an opportunity to give your jewelry a longer life.
PERSONALIZED AND
PRIORITY ATTENTION
ULTRASOUND
CLEANING
9K AND 18K GOLD
JEWELRY POLISHING
SETTING
REVIEW
SOLDERING
SILVER AND GOLD
Select your Aristocrazy Care experience
Your piece of jewelry is a valuable object that requires attention and care. At Aristocrazy we recommend that you contract one of our services to keep your jewelry in the best possible condition:
BASIC
45€/ year
- 3 annual maintenance services
- Personalized and priority attention
PREMIUM
65€/ year
- 5 annual maintenance services
- Personalized and priority attention
- Order a custom-made 18k diamond ring in a maximum period of fifteen days*
*The usual time is approximately 2 months and a half.
Contract your Aristocrazy Care Plan in our selected boutiques, If you need more information we would be happy to assist you on our Customer Service phone line at +34 91 575 71 80.
MAINTENANCE SERVICES
MAINTENANCE SERVICES
These are the maintenance services included in Aristocrazy Care Basic and Premium plans:
18K GOLD POLISHING
The polishing service includes the removal of a thin layer of metal in order to treat wear marks on a piece of jewelry. Does not remove deep scratches or dents. An Aristocrazy expert polisher performs this service, which includes analysis, polishing and cleaning. In order to enhance the shine of the white gold, the pieces are sometimes covered with a thin layer of rhodium.
SILVER JEWELRY PLATING
We work with gold, rose gold, rhodium and two-tone plating. This service includes several phases. fases.
- A soft polishing is performed to try to eliminate the signs of use.
- They are subjected to ultrasonic cleaning to remove impurities.
- The piece is plated (with a thickness of 3 microns of 18k gold for the gold and rose gold finish, and 0.10 microns of rhodium for the white finish).
- Drying is carried out to obtain a satisfactory result.
We recommend that this service be performed when the piece of jewelry has lost its colour intensity. This service does not affect the structure of the jewelry. Plating is only permitted in the original colour of the jewelry.
CLEANING OF JEWELRY WITH STONES
We subject our jewelery to ultrasonic cleaning to remove impurities. Ultrasonic baths are widely used to clean jewelry and fine metals. Among their advantages is the fact that they can easily remove tiny dirt particles that are almost impossible to eradicate in any other way, even without disassembling the parts, saving a great deal of time and working precisely and harmlessly.
SIZE ADJUSTMENT ON 18k GOLD RING
This service allows you to increase or decrease the size of an 18k ring up to a maximum of 4 sizes without affecting its appearance or design. An expert Aristocrazy jeweler performs this personalized service that includes analysis, size adjustment, polishing, cleaning and rhodium plating, if necessary. The first size adjustment is free of charge. If it is not technically possible because it affects the setting of the stone, a new fabrication will be quoted provided that the jewelry is from the current season.
SETTING REVIEW
If the setting of your jewel is not safe for you, we recommend you go to our stores to have it assessed. It may be necessary to re-set the stone or create new claws to secure your stone to the jewel.
FASTENING REVIEW
We work with different types of jewelry fastenings in earrings, bracelets and necklaces. It is very important to ensure the proper functioning of the fastening before putting on a piece of jewelry to avoid loss, as this is never covered by the warranty. Fastening that may require this service are:
- Carabiner clasp on chain (silver and gold 18k)
- Earring fastening (silver and 18k gold)
- Safety clasp
- Broche
SOLDERING SILVER AND GOLD
We solder silver and 18k gold in the following cases:
- Chain soldering
- Stud soldering
- Spot soldering in motifs
- Shaping (rings)
- Gold ring soldering 18 kts(not valid for silver)
- Claw soldering on settings
It's advisable to perform a plating service after these services so that the final result is optimal.
BATTERY CHANGE AND WATER-RESISTANCE TEST ON WATCHES
We recommend regular maintenance of Aristocrazy watches by our Technical Service at our points of sale. We have our own workshop, a Master watchmaker and only the best professionals. The water-resistance of the watch is not permanently guaranteed by Aristocrazy. The gaskets that guarantee it may physically deteriorate due to the use of the crown, pushers, impact or other factors. Any watch repair service will be done with a quote.
HAVE WE NOT RESOLVED YOUR DOUBTS? CONTACT US
Schedule from Monday to Thursday from 09:00 to 17:30
Friday from 09:00 to 14:00
Call to
91 575 71 80
Email us at
customersupport@aristocrazy.com